It will be at the discretion of the seller if he or she will agree to a return request. Approval of requests for returns or refunds is usually on a case-by-case basis.
- Orders shipped late are high
According to Shopee’s fulfillment policy, sellers can have a late delivery rate of up to 15%. If you exceed that, you will get one penalty point.
- High seller cancellation
If you exceed the 10% cancellation limit, you may receive up to 2 penalty points for non-fulfillment of orders.
All the metrics shown above can lead to losses in sales, but most importantly these product errors can lead to delays in your operations and product fulfillment.
To avoid this, here are some suggestions
- Make sure you have enough product stock
- Prepare your orders by priority or by deadline
- Deliver your goods on time
- Activate vacation mode when you’re on the road and can’t fulfill an order
- Provide accurate descriptions so customers have the right expectations for your product
SaleIf you want to see specific data phone number list about your sales, this is where you’ll find it. The sales key module consists of three parts: visits, orders placed, and orders paid.
The chat module also comes with its own conversion rate process which is as follows:
- Response chart
- Order placed
By being responsive to questions and providing useful information to both buyers and visitors, you will be able to lead to bigger sales.
Using Historical Data
If you want to interpret trends or identify insights, all you need to do is set up a process to frequently check and review your historical data.
Viewing your historical data means going to the calendar feature and indicating the time period of the data you want to view.
The Best Selling Products Taiwan Database section and Category Rating are also considered historical data because this information is obtained in conjunction with previous data.